This article explains how the Blue Billywig player handles subtitle and audio track preferences, and how to configure a default language for cases where no viewer preference is available.
1.0 | How the player handles language preferences
If a video contains subtitles or alternative audio tracks, viewers can select these in the player:
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The player stores each viewer’s last subtitle and audio track selection, so it can restore that preference the next time the player loads (provided those languages are available for that specific video).
However, the player cannot apply a saved preference when:
- Functional player cookies are not allowed (learn more about player cookies)
- The viewer has never loaded the player before and no preference is yet available.
2.0 | Configure default language settings
In these cases, you can set a default language for subtitles and/or audio tracks. To do this:
- Go to the Media Library.
- Navigate to Playout in the left sidebar.
- Select your playout and open the Accessibility tab.
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Configure the following settings as needed:
- Enable subtitles by default
Enable to activate a default subtitle when no viewer preference is known or available.- Only when muted
Only show the default subtitle when the player is muted. This option is only visible when Enable subtitles by default is enabled.
- Only when muted
- Default subtitle
Set the default subtitle language. Available options:- Automatic
The player selects a subtitle language automatically, based on the viewer’s browser or system language settings. - First available subtitle
The player activates the first subtitle track available for the video. - Default language (publication setting)
Uses the default language configured for your publication. Learn more about publication settings.
- Automatic
- Default audio track
Set a default audio track for cases where no viewer preference is known or available. Available options:- Default language (publication setting)
Uses the default language configured for your publication. - First available audio track
The player uses the first audio track available for the video. - Original
The player uses the original audio track of the video.
- Default language (publication setting)