If a video contains subtitles and/or alternative audio tracks, a viewer will be able to select these in the player:
The player stores the viewer’s last subtitle and/or audio track selection, so it can be served the next time the player is loaded (provided that the subtitle and/or audio track languages are available for that specific video).
However, the player is unable to apply viewer preferences when:
- Functional player cookies are not allowed (learn more about player cookies)
- The viewer has never loaded the player before and actual subtitle preferences are not available to the player.
For these cases it is possible to apply a default language for subtitles and/or audio tracks. To set the default language for subtitles and audio tracks:
- Go to the “Media Library”
- Navigate to the “Playout” section using the left sidebar
- Select your playout and open the “Miscellaneous” tab.
- Default subtitle
Set a default subtitle when there is no preference known/available for the viewer. Available settings:- First subtitle of clip (default)
- Default language (publication setting)
- None
- Only when muted
Only show the default publication language when the player is muted
- Default audio track
Set a default audio track language for cases where there is no preference known/available for the viewer.- Default language (publication setting)
- First audio track of clip
- Original