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  4. Add users & Reset password

Add users & Reset password


Contents
  1. 1.0 | User Management
    1. 1.1 | Create a new user
    2. 1.2 | Duplicate a user
  2. 2.0 | Set / Reset password

1.0 | User Management

Users with admin access can manage users in the Online Video Platform.

  • Click “Publication settings” in the left menu panel
  • Click “Users”
  • Create new users, edit or delete existing users, and reset user passwords here:

Note:

If you can’t see this option, it means you don’t have the user management permission. If so, please contact your account’s admin user. Don’t know who manages your account’s users? Contact your company’s contact at Blue Billywig or send an email to support@bluebillywig.com.

1.1 | Create a new user

To create a new user:

  • Click the “Create a new user” button.
  • For every user the following details are stored:
    • Email address
    • First name
    • Last name
    • Username
      By default, the username will be composed of the first letter of the first name, followed by a dot (.) and the last name.
    • Password (case sensitive)
      If left blank, the OVP will send an email to set a new password. A password requires at least 8 characters in total, one lower case letter, one upper case letter and one number.
    • One or more user roles
      See Roles and permissions for more information
  • When finished, click Save on the bottom right to add the user.

1.2 | Duplicate a user

Duplicating a user can be convenient when creating multiple users with the same permissions. To duplicate:

  • Select an existing user
  • Click “Duplicate”.

  • The same roles will be applied to the new user, and you’ll be promped to fill in the rest of the user information
  • Click “Save” on the bottom right to add the user.

2.0 | Set / Reset password

When an account is created, an email will be sent to the specified email address with further instructions to activate the account by setting a password that will be used to log in.

When you have forgotten your password, it is possible to reset your password by providing the email address that is linked to your account. Click Forgot password? to receive an email to set a new password.

Tagged: loginOnline Video Platform

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Contents

  1. 1.0 | User Management
    1. 1.1 | Create a new user
    2. 1.2 | Duplicate a user
  2. 2.0 | Set / Reset password

Contact Support

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