You can watch our tutorial video on adding contact options here, or simply read the article below.
In this article you will learn how to add contact options to your interactive video. This will enable viewers to easily reach out to you by:
- Phone; or
- Navigating to a contact page.
1.0 | Open a new email
Add a button in your video to let viewers open a new email in their browser or email software. To do this:
- Open the video in the Interactive Studio
- Upload a new button image in the Media Library panel or search for an existing image
- Drag the file to the canvas
- Expand the OnClick action settings in the right panel
- Select the “Navigate to webpage” option and click the chain link icon.
- Usually this text field is used to insert a URL for a website. However, you can also use it to enter a
mailtolink (mailto:email@example.com). - Leave the target set to
_blankso that the email message opens in a separate browser tab.
Mailto links redirect the viewer to an email address rather than a web page. When a viewer clicks a button with a mailto link, the default email client on their device opens and pre-fills the recipient address. Read more about how to add extra recipients or add a specific body text.
2.0 | Initiate a phone call
Similar to creating a new email for your viewers, you can add an option for viewers to initiate a phone call by clicking a button.
- Open the video in the Interactive Studio
- Upload a new button image in the Media Library panel or search for an existing image
- Drag the file to the canvas
- Expand the OnClick action settings
- In the URL field, enter a
tel:link with a phone number.
Different browsers and devices handle the phone call trigger differently. On a mobile device, clicking the button will open the phone application directly. On a desktop, it will typically trigger a pop-up window asking the viewer to use an application such as FaceTime or Skype.
3.0 | Link to a contact page
The third option for viewers to get in touch is to direct them to a contact page on your website when they click a button. To do this:
- Open the video in the Interactive Studio
- Upload a new button image in the Media Library panel or search for an existing image
- Drag the file to the canvas
- Expand the OnClick action settings in the right panel
- Select the “Navigate to webpage” option and click the chain link icon to add the URL of your contact page.
In most cases it is recommended to leave the target set to _blank so that the website opens in a separate browser tab. Select _self to open the website in the same browser tab.