Modules


1.0 | Modules

Modules are self-contained feature packs that allow administrators to manage and configure features within the OVP from a single, centralized location. By toggling these modules, admins can control which platform features are enabled or disabled, ensuring the interface remains tailored to your specific workflow.

1.1 | Accessing the Modules page

To manage your platform features, navigate to the Modules tab found in the bottom left of the side menu. Only users with admin permissions can access this page to enable, disable, or configure modules.

1.2 | Configuring Modules

The Modules overview displays cards for each available module.

  • To view module details and configuration, click on a card to navigate to the module’s overview page, then select the Configuration tab.
  • Alternatively, click the gear icon directly on the card to jump straight to the configuration tab.
  • Be sure to click the Save button to apply your settings. A prompt will appear if you attempt to navigate away from the page without saving your changes.

1.3 | Enabling Modules and CSM Assisted Setup

In the Modules overview, you can toggle features like Google Analytics 4, Matomo, or speech-to-text on or off.

  • Instant Enablement: Some modules can be activated instantly with a single click.
  • CSM Assisted Setup: For certain premium or advanced modules, enabling the toggle will trigger an email flow to your Customer Success Manager, who will assist with the necessary setup.

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